Merton Council

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How can My Tax and Benefits help me?

Bank notes folded into the shape of a houseRegister for the My Tax and Benefits service to manage your council tax or benefits account online.

Save time and money

Why spend time on costly telephone calls when you can access your details online?

Convenient for you

You can look up your account or benefits claim at a time that is most suitable for you. The online service is usually available 24 hours a day, 7 days a week so you can log on whenever you like.

View benefit payments

All housing benefit payment details can be viewed online – even those paid to landlords.

See how we have worked out your housing benefit

Access to the details we have used to work out how much housing benefit to pay you. You can then notify us immediately of any changes in circumstances that may affect how much benefit you are entitled to, by completing one of our online forms.

Reductions in your council tax

You can apply for a discount, exemption, or other reduction in your council tax by completing one of our online forms. For more information about possible reductions see Council Tax Discounts and Exemptions.

Send us a message

You can send us secure message about your council tax account or benefit claim which will go directly into our office and be registered automatically on your account or claim number – no delays!


Register now

My Tax and Benefits



This page was last updated on Thursday 15 May 2014

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