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Hate crime

Merton is committed to tackling all forms of crime and  works with partners to ensure that the maximum sanctions are sought against all crime.

What is a hate crime?

A hate crime is any incident, which may or may not constitute a criminal offence, that is perceived by the victim or any other person as being motivated by a hostility or prejudice based on a persons perceived:

  • Race
  • Religion or belief
  • Gender identity
  • Sexual orientation
  • Disability

Hate crime can take many forms including:

  • Name calling
  • Arson/fire
  • Spitting
  • Verbal abuse and harassment
  • Graffiti
  • Attacks or violence
  • Damage to property or belongings (such as your car or home)
  • Threats and intimidation
  • Psychological and emotional violence
  • Abusive telephone calls
  • Offensive literature (such as letters, emails, leaflets and posters)

Reporting and investigation services

All hate crime is unacceptable and no incident should go unreported. Many victims do not report their experience because they are scared, worried about not being believed, or think that there is nothing that can be done.

By reporting incidents you help us to understand and respond to hate crime in the borough. Your report can help us find out where things happen and how they happen. We can then help you and others. There are a number of ways to report hate crime, either directly to the police or through a third party. You can report incidents to the police directly:

  • online
  • In an emergency call 999
  • Non emergency call 101

True Vision

You can also use True Vision, which provides information about hate crime or incidents and how to report it. It is police funded, and allows you to submit a report to your local police force.

Self Evident

Self Evident is an app which allows you to report a crime and capture evidence at the same time. You can take videos, pictures and record audio, and have it all kept in one place.


Crimestoppers is a national organisation that allows victims or anyone with any information about crime to report it anonymously.

You can call Crimestoppers by ringing 0800 555 111 or you can report through the Crimestoppers website


A list of all the agencies working in Merton that can support you is available here.

A list of all the agencies working across London and/or the UK that can support you is available here.

See also

Hate crime strategy 2017 - 2021

Our new Hate Crime Strategy sets out our commitment to tackling perpetrators of hate crime and identifies how we will support our victims.

This strategy would not have been possible without the valuable input from various community organisations who have offered their advice and support, helping us work together to make Merton a safer place for all.

To read Merton's strategy, view it here


The government is taking fresh steps in the fight against hatred of Jews by formally adopting the International Holocaust Remembrance Alliance’s (IHRA) working definition of anti-Semitism:

‘Anti-Semitism is a certain perception of Jews, which may be expressed as hatred toward Jews. Rhetorical and physical manifestations of anti-Semitism are directed toward Jewish or non-Jewish individuals and/or their property, toward Jewish community institutions and religious facilities.’ Merton Council will be adopting this definition with immediate effect, and will reflect this throughout our local policies.

More information from the government press release can be found here: Press release from GOV.UK

Safer Merton

Contact us

Safer Merton
Merton Council
Civic Centre
London Road

Telephone: 020 8545 4146

This page was last updated on Monday 17 June 2017

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