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Cashless parking

RingGo logo

You can now use the RingGo cashless parking service on your mobile phone to pay for parking in Merton.

RingGo lets you pay using a smartphone app, website, automated telephone line or text message. Payment is taken by credit or debit card so there’s no need to carry change.

You can still pay by cash at ticket machines if you prefer.

On this page

How to use RingGo

1. Register

Register at the RingGo website, or via the smartphone app, or call 020 3046 0060. You will need to provide:

  • the registration number, colour and make of your vehicle
  • your payment card details
  • your contact details

2. Park

You can find car parks, on-street parking bays, and parking charges on the RingGo website.

3. Pay

Pay when you arrive, but before you walk away from the car park or on-street parking place.

You will need to provide the following information:

  • the location number and length of time you want to park, up to the maximum time of stay permitted (see the list of car parks below or check nearby signs)
  • The 3- or 4-digit digit security code from the back of your payment card.

You can pay using the RingGo smartphone app, website, automated telephone line or text message: see Ways to Pay (below).

With RingGo you don’t need to display a ticket in your windscreen, as our enforcement officers use handheld computers to check which vehicles are using RingGo.

Ways to pay

Smartphone app

Visit the RingGo Apps web page from your smartphone to get the app. Apps are available for iPhone, Android, Windows phone and Blackberry 10.

Automated telephone line

Call 020 3046 0060

Text message

After you have registered with RingGo and provided details of your vehicle, you can pay to park by sending a text message (SMS) from your mobile phone.

See RingGo Text to Park for more information.

Website

Log into the RingGo website from your phone or computer.

Extend your stay

If you need more time you can easily extend your stay using the app, website, automated telephone line or text message (see Ways to Pay). You don’t need to return to your car to extend your stay.

You can only extend your session up to the maximum stay allowed (see the list of car parks below or our Charges and meters page for on-street parking bays). When you have stayed for the maximum time you will not be able to return to that location or road to park for 1 hour.

Charges for using RingGo

There is no charge for registering with RingGo and no charge for downloading or using the RingGo smartphone applications.

When using London Borough of Merton parking facilities you will pay a 20p convenience fee on top of the parking tariff.

Calls to RingGo are charged at the standard “geographic” rate agreed with your mobile phone operator. Such calls are often included free within mobile phone packages, so if you receive a free "bundle of minutes", your call will usually be included within this.

If you pay by text message you will pay for the text message at your agreed operator rate. You will also pay a 10p charge for the summary text message (which you automatically receive), providing confirmation of your parking session details.

The optional parking session confirmation messages and reminder texts (alerting you when your session is about to run out), cost 10p per message, and there is also a 10p transaction fee for extending a session.

See the RingGo Parking Locator for parking charges for individual car parks or on-street parking bays.

Location codes

You will need to provide the location number when you pay for parking. Check the list below for the car park codes, or check our Meters and charges page for on-street parking bays.

You can also check the codes using the RingGo Parking Locator.or by checking the signs at each parking place.

Car park name RingGo location code Maximum stay
Broadway (Wimbledon) 17300 15 hours
Coombe Lane (Raynes Park) 17301 3 hours
Elm Nursery (Mitcham) 17302 10 hours
Hartfield Road (Wimbledon) 17303 15 hours
Kenley Road (Morden) 17304 13 hours
Morden Park (Morden) 17312 10 hours
Peel House short stay lower level (Morden) 17305 2 hours
Peel House long stay upper level (Morden) 17316 13 hours
Queens Road (Wimbledon) 17306 10 hours
Raleigh Gardens (Mitcham) 17307 10 hours
St Georges Road (Wimbledon) 17308 10 hours
St Marks Road (Mitcham) 17309 8 hours
Sibthorpe Road (Mitcham) 17310 10 hours
York Close (Morden) 17311 10.5 hours

VAT receipts

Log into your RingGo account to view and print VAT receipts. You can also ask RingGo to send you a receipt automatically every time you park: just go to the RingGo settings page.

Get help

Please check the RingGo Help Centre or contact RingGo directly.

Cancellations and refunds

Our policy for responding to requests for PCNs to be cancelled or for parking charges to be refunded is explained in our cashless_parking_cancellation_policy

About RingGo

RingGo was developed by Cobalt Telephone Technologies, a British-based company that has been operating since 1997.

This page was last updated on Tuesday 20 December 2016

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