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Taxicard and Capital Call schemes for people with a disability

If you have a mobility impairment and have trouble using public transport, you may be able to get subsidised taxi and minicab travel in London, through the Taxicard and Capital Call schemes.

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Taxicard scheme

The scheme allows Londoners with mobility impairment which prevents them from using buses or trains to travel in some licensed taxis (black cabs) at subsidised rates.


In Merton, you automatically qualify for a Taxicard if you:

  • receive the higher rate mobility component of the Disability Living Allowance, or
  • are registered blind or severely visually impaired, or
  • receive 8 points or more for the "moving around" activity component of Personal Independence Payment (PIP), or
  • receive the War Pension Mobility Component

If none of these apply to you, you may still be eligible if your GP endorses your application. You may have to have a mobility assessment.

You must also be able to use ordinary black taxis, have access to a telephone (for booking taxis), and be a resident of the London Borough of Merton. The scheme is not available to people with temporary disabilities.

For more information see the Guidance Notes on the London Taxicard website.

Apply to join Taxicard

If you meet these eligibility criteria, you will need to complete an application form:

Download an application form from the Taxicard website or telephone the Taxicard scheme on 0845 4154156.

Please note that you may be required to provide proof of where you live and evidence to support your application.

Please do not return completed forms to the London Borough of Merton. The completed form should be returned to the following address:

London Councils
59 ½ Southwark Street
London SE1 0AL

How the Taxicard scheme works

Scheme users need to telephone the taxi contractor operating the scheme to book a taxi. Alternatively, you can use a taxi rank or hail a taxi in the street.

Make a booking (Taxicard website)

At the end of the journey you pay the first £2.50 of the fare, then Merton pays up to:

  • £8.30 during the day
  • £9.50 for evenings and weekends
  • £10.80 at night

Any further cost (i.e. when the meter reaches £10.80) would be paid by you. Double swiping is allowed: this means you can swipe your card twice in a single trip and use two trip allocations to cover one long journey.

Currently, Merton allows a maximum of 72 trips per person a year.

Find out more about Taxicard

Frequently asked questions (Taxicard website)

Capital Call scheme

The Capital Call scheme complements the Taxicard scheme, and enables members to use subsidised door to door transport for people with mobility problems, using minicabs. The scheme is operated by The Transport Coordination Centre (TCC) and is funded by the office of the Mayor of London.

Please note that members of the scheme can use both Taxicard and Capital Call.

For more information see Capital Call (Transport for London)

See also

Related websites

This page was last updated on Tuesday 25 August 2015

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